Terms and Conditions
Effective date: November 14, 2026
These terms apply to your use of this website and, together with any written agreement between us, to the services you buy from Anvinto. Please read them before using the site or making a payment.
About us
Anvinto FZ-LLC ("Anvinto", "we", "us") is a software engineering and technology consulting company registered with the Ras Al Khaimah Economic Zone Authority (RAKEZ), United Arab Emirates, under trade license 47035757. Our registered address is CWEP9769, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. You can reach us at hello@anvinto.com or +971 58 116 8479.
Using this website
The content of this website is for general information about Anvinto and its services. It is not an offer that can be accepted without a written agreement. You may not misuse the site, attempt to gain unauthorized access to it, or use it in any way that breaks the law.
Our services
We provide software engineering, cloud, automation, and AI consulting and development services to businesses. Each engagement is set out in a written proposal, statement of work, or service agreement that describes the scope, deliverables, timeline, and fees. If that document and these terms differ, that document takes priority.
Fees and quotes
Fees are stated in the proposal, agreement, or invoice for each engagement, together with the currency in which they are charged. Unless stated otherwise, fees do not include taxes, duties, or bank charges, which are added where they apply. A quote is valid for the period stated in it.
Payments
- Invoices. We issue an invoice for each payment. Payment is due by the date shown on the invoice.
- Payment methods. You may pay by bank transfer to the account shown on the invoice or by card through our payment provider, Stripe.
- Card security. Card payments are processed by Stripe on encrypted connections. Stripe is certified to the Payment Card Industry Data Security Standard (PCI DSS). We do not receive or store your full card details.
- Advance payments. An engagement may require a payment in advance before work begins, as set out in the agreement.
- Late payment. If a payment is overdue, we may pause work until it is received. Timelines are extended by the length of the pause.
Delivery
Our services are delivered remotely, and deliverables are provided electronically, for example through a code repository, a cloud environment, or shared documents. We do not ship physical goods. Delivery dates are set out in the agreement for each engagement and depend on the client providing the information, access, and feedback the work requires.
Cancellation
Either party may end an engagement as provided in its agreement. Where the agreement does not say otherwise, you may cancel by written notice to hello@anvinto.com. On cancellation, you pay for the work performed and the costs committed on your behalf up to the date of cancellation.
Refunds
Our services are made to order for each client, so refunds are handled as follows:
- Work not yet started. If you cancel before work begins, we refund any advance payment, less any third-party costs already committed on your behalf.
- Work in progress or completed. Fees for work already performed are not refundable. If you have paid for more work than has been performed at the date of cancellation, we refund the difference.
- Billing errors. A duplicate or incorrect charge is refunded in full.
- Services not delivered. If we are unable to deliver a service you have paid for, we refund the amount paid for that service.
To request a refund, write to hello@anvinto.com with your invoice number and the reason for the request. Approved refunds are returned to the original payment method. The time it takes for a refund to reach you depends on your bank or card issuer, and is usually five to ten business days.
If you have a concern about a charge, please contact us first so that we can resolve it directly.
Client responsibilities
You agree to provide accurate information, timely feedback, and the access we need to perform the services, and to make sure you have the right to share any data, materials, or systems you give us access to.
Intellectual property
The content of this website, including text, graphics, and the Anvinto name and logo, belongs to Anvinto and may not be used without our written permission.
Ownership of the work we produce for a client is set out in the agreement for that engagement. Unless that agreement says otherwise, the client owns the deliverables created specifically for it once they are paid for in full, and Anvinto keeps ownership of its pre-existing materials, tools, methods, and general know-how. Third-party and open-source components remain subject to their own licenses.
Confidentiality
Each party keeps the other's confidential information confidential and uses it only for the purposes of the engagement. Personal data is handled as described in our Privacy Policy.
Third-party services
Our work may rely on third-party products and services, such as cloud platforms and software libraries. Their use is subject to the terms of their providers, and we are not responsible for their availability or performance.
Disclaimers
This website is provided "as is". We take care to keep its content accurate, but we do not warrant that it is complete, current, or free of errors. Any warranties for our services are those stated in the agreement for the engagement.
Limitation of liability
To the extent permitted by law, Anvinto is not liable for indirect or consequential loss, or for loss of profit, revenue, or data, arising from the use of this website or our services. Our total liability in connection with an engagement is limited to the fees paid for the services that gave rise to the claim. Nothing in these terms excludes liability that cannot be excluded by law.
Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah. The courts of Ras Al Khaimah have jurisdiction over any dispute, unless the agreement for an engagement provides otherwise.
Changes to these terms
We may update these terms from time to time. The current version is always published on this page, with its effective date at the top. Changes do not affect an agreement that has already been signed.
Contact
Anvinto FZ-LLC
Email: hello@anvinto.com
Phone: +971 58 116 8479